Operational telemetry is opt-in and can be disabled.
Privacy
No audio collection. Clear consent. Useful support evidence.
MixEngineer Assist is built for live sound work, so privacy must be explicit. The Alpha website and application avoid collecting audio, recordings or raw measurements. Telemetry and diagnostics are opt-in and support bundles are redacted before sharing.
Next Best Action
Review telemetry consent
Continue through the product journey.
How it works
Follow the same journey as the application.
Support bundles exclude audio, recordings and raw measurements unless you provide them.
Crash reports can be reviewed, ignored or retried before sending.
Only product, device, version and workflow evidence is required.
Alpha users can ask support to delete submitted support evidence.
Product Screens
Approved MixEngineer workspaces.
Important
Telemetry statement
Telemetry is opt-in, transparent and disable-able. MixEngineer does not collect audio, recordings, raw measurements, passwords, tokens or licence secrets.